Shipping & Payment Terms

Last updated: September 29, 2025

1) Fulfillment timeline

  • Items are produced on demand by our U.S. production partner.

  • Typical production time: 2–7 business days before shipment (may extend during peak seasons or for large/custom orders).

2) Shipping

  • Shipping options and estimated transit times are shown at checkout.

  • You’ll receive a tracking link when your order ships.

  • Delivery times are estimates and may vary due to carrier operations, weather, or other factors outside our control.

  • Address accuracy: you are responsible for entering a complete and deliverable address. Orders returned for wrong/undeliverable addresses or refusal may incur reship/reprint fees.

3) Lost, damaged, or incorrect orders

  • Damaged/incorrect: email info@aanimegift.com within 30 days of delivery with photos and your order number; we will replace or refund after review.

  • Lost in transit: if tracking shows no movement for a reasonable period or the carrier confirms loss, we’ll replace or refund after the carrier’s investigation.

4) Returns & exchanges

  • Because products are made to order, returns for buyer’s remorse or wrong size ordered are not accepted.

  • Eligible issues (defect/damage/incorrect item) must be reported within 30 days of delivery.

5) Payments

  • We accept major credit/debit cards and select digital wallets via a secure, PCI-compliant payment gateway.

  • Your card or wallet is charged at checkout. If a refund is approved, it will be issued to the original payment method.

  • Orders flagged by automated fraud screening may be canceled and refunded.

6) Taxes & duties

  • U.S. sales tax is calculated at checkout where applicable.

  • If we enable international shipping, import duties/taxes are paid by the recipient according to local regulations.

7) Cancellations & changes

  • Requests to cancel or change an order must be made promptly. If production has started, cancellation or edits may not be possible.

8) Customer support

Questions about shipping or payments? Email info@aanimegift.com. Typical response: 1–2 business days.

Quick setup checklist

  • Create three pages: Privacy Policy, Terms & Conditions, Shipping & Payment; paste each section.

  • In your footer & checkout, link to these pages.

  • Add a checkout checkbox like:
    “I agree to the Terms & Conditions, Privacy Policy, and Shipping & Payment Terms.”

  • Keep the “Last updated” dates consistent and refresh them when you revise any policy.

If you want, I can produce a shorter “Returns & Warranty” snippet for product pages and a concise FAQ version of these policies.